Privacy Policy

Introduction

At Testhacker, we believe your privacy is a right, not a policy checkbox.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the Testhacker website, mobile applications, web applications, and related services (collectively, the "Services"). It also explains your rights under applicable law — including India's Digital Personal Data Protection Act (DPDPA), 2023.

If you have questions, email us at support@testhacker.app.

1. What Information We Collect

1.1 Information You Provide Directly

• Account data: Name, email address, and password when you register.
• Profile data: Any additional details you add to your profile.
• Communications: Messages you send us via email or contact forms.
• Payment data: Billing details when you subscribe. Note: payment card data is processed by our payment provider and is never stored on our servers.

1.2 Information Collected Automatically

When you use the Services, we automatically collect:

• Usage data: Pages visited, features used, time spent, click interactions.
• Session data: Login timestamps, session duration, and in-app activity logs (including focus session events where applicable).
• Device & technical data: IP address, browser type, operating system, screen resolution, device identifiers.
• Cookie data: See Section 5 on Cookies below.

1.3 Optional Demographic Data

Certain features of the Services may invite you to optionally provide demographic information to personalize your analytics (for example, benchmarking your progress against peers with a similar profile). Providing this data is entirely voluntary and requires your explicit, affirmative consent at the point of collection. You may withdraw this consent and delete this data at any time via your account settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services — including account management, feature access, and technical support.
• Personalize your experience — generating study paths, progress dashboards, and relevant recommendations.
• Communicate with you — responding to support requests, sending product updates, and transactional notifications. You may opt out of marketing communications at any time.
• Improve the Services — analyzing usage patterns to fix bugs, enhance features, and make product decisions.
• Ensure platform integrity — detecting and preventing fraud, abuse, and violations of our Terms of Service.
• Comply with legal obligations — responding to lawful requests from regulatory authorities.

We will not sell your personal data to third parties. Full stop.

3. How We Share Your Information

We share your data only in these specific circumstances:

• Service providers: Trusted third-party vendors who help us operate the Services (cloud hosting, payment processing, analytics). These vendors are contractually bound to process data only on our instructions and in accordance with this policy.
• Legal compliance: When required by law, court order, or government authority, or to protect the rights, safety, or property of Testhacker or our users.
• Business transfers: If Testhacker is acquired, merged, or undergoes a restructuring, your data may be transferred as part of that transaction. We will notify you in advance and give you the opportunity to delete your account.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Anonymized, aggregated data (which cannot identify you) may be retained indefinitely for analytical and product improvement purposes.

5. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how the Services are used.

Types of cookies we use:

• Essential cookies: Required for the Services to function. Cannot be disabled.
• Analytics cookies: Help us understand usage patterns. Can be disabled via your browser settings.
• Preference cookies: Remember your settings and customizations.

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use the Services.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal data — including encryption in transit (TLS), access controls, and regular security reviews.

However, no system is 100% secure. In the event of a data breach that affects your personal data, we will notify you as required under applicable law, including the DPDPA 2023.

7. Your Rights Under DPDPA 2023

As a user in India, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at support@testhacker.app. We will respond within 30 days.

8. Children's Privacy

The Services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly. If you believe a child under 13 has provided us with personal data, contact us at support@testhacker.app.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page and notify you via email or an in-app notice. We encourage you to review this policy regularly.

10. Contact Us

For privacy-related questions, concerns, or to exercise your data rights:

• Email: support@testhacker.app
• Response time: Within 5 business days for data rights requests